327 Digital
Your business is already generating enquiries. The problem is what happens next.
We build AI commercial agents for clinics, agencies and professional firms — systems that answer every call and message instantly, qualify the enquiry, and book it straight into your calendar. Twenty-four hours a day, in English and Spanish.
The gap, in four numbers
Contacting an inbound lead within five minutes versus thirty, across 1.25M leads analysed.
MIT / Lead Response Management Study ↗The gap between what buyers expect and what companies actually deliver.
Harvard Business Review ↗From 55 million sales activities across 400+ companies. 57% of first attempts happen more than a week later.
InsideSales Lead Response Research ↗Versus 30% for standard follow-up, across 4 million form submissions.
Chili Piper 2025 benchmark ↗What the agent actually does
Answers
Every call, web chat, WhatsApp message and form — first ring, any hour, unlimited conversations at once.
Qualifies
Asks your questions, applies your criteria, and separates a real opportunity from a supplier call.
Books
Checks your live calendar and places the appointment. The deliverable is a booking, not a message.
Follows up
Confirmations, reminders, no-show recovery and reactivation of the database you already own.
Records
Full transcript and summary of every conversation, written into your CRM automatically.
Escalates
Anything outside its scope goes to a human immediately. It never guesses and never improvises.
How it compares to the alternatives
| Option | Cost | What you get |
|---|---|---|
| Full-time receptionist | $38,000–$52,000 / year plus benefits | Business hours only. One call at a time. Sick days, holidays, turnover. |
| Traditional answering service | $300–$500 / month | Takes a message. Does not qualify, does not book, does not follow up. |
| Buying the tools yourself | $300–$700 / month across 5+ vendors | Five invoices, five support queues, and you build and maintain the integration. |
| 327 Digital AI agent | $1,500 setup + $400/mo, all-inclusive | Answers, qualifies and books. 24/7. Unlimited concurrent calls. One invoice, one team. |
Pick your industry above. The numbers, the workflow and the agent are different for each one — and so is the conversation we should be having.
Dental · Agent: Aria
One in three new-patient calls never reaches a human
Dental practices do not have a marketing problem. They have a phone problem. The front desk is with a patient, it is lunchtime, it is Saturday — and the highest-value calls a practice receives are the ones most likely to be missed.
What the research shows
A 2026 study tracked 4,280 inbound calls across 26 dental practices. Other industry analyses put the range at 32–35%.
Peerlogic dental call tracking study, 2026 ↗From an analysis of over one million recorded calls. Only 30–40% of missed callers are ever recovered.
Patient Prism call analysis ↗Patients who cannot reach a practice rarely leave a voicemail and rarely call back. They move down the list.
Aria Dental industry review, 2026 ↗Annual revenue lost to unanswered calls at an average independent practice. First-year value of a new patient runs around $850; lifetime value $4,500–$22,000.
Forge Labs analysis of published dental benchmarks ↗Where the revenue leaks today
Without an AI agent
With 327 Digital
Built for this industry, not adapted to it
- Trained on dental conversations: implants, ortho, emergencies, hygiene recalls, insurance questions
- Escalates anything clinical to your team — it never gives clinical advice
- HIPAA-compliant terms and a Business Associate Agreement available
- Bilingual English and Spanish on the same number
What we report on
The next step is twenty minutes. We map your enquiry flow and show you, with your numbers, what this recovers. If the maths does not work, we will tell you.
Medical & Aesthetic · Agent: Sofia
Your Instagram DMs are your front desk — and they close at 6pm
Aesthetic patients discover clinics on social and enquire at night. The clinic that replies while they are still scrolling wins the consultation. Everyone else is bidding for the same lead again next month.
What the research shows
Instagram leads the way. If patients find you there, your DM response process is your front desk.
LeadResponse med spa industry statistics, 2026 ↗Versus $35–$85 to retain an existing one. Every lead lost to slow response is paid for twice.
Prospyr med spa CAC analysis ↗Achievable with automated reminder and confirmation sequences — the same system that answers the enquiry.
LeadResponse med spa industry statistics, 2026 ↗Reached in 2024 and still growing at double digits — which also means more clinics competing for the same enquiry.
American Med Spa Association ↗Where the revenue leaks today
Without an AI agent
With 327 Digital
Built for this industry, not adapted to it
- Speaks to treatments, not products: injectables, laser, body contouring, skin
- Never gives medical advice or promises outcomes — it books the consultation
- Handles price questions with your approved ranges, not improvised numbers
- Photo and consent rules respected: it never discusses a patient publicly
What we report on
The next step is twenty minutes. We map your enquiry flow and show you, with your numbers, what this recovers. If the maths does not work, we will tell you.
Real Estate · Agent: Miranda
Half of buyer leads never get a reply at all
Portal leads go to several agencies at once and agents are out on viewings. The agency that calls back in minutes wins the relationship. The rest paid for the same lead and got nothing.
What the research shows
From the agent they first contacted. An enormous and entirely avoidable leak in the funnel.
REsimpli, 2024 ↗Which makes every unanswered enquiry expensive. Roughly 43% of leads go cold somewhere in the pipeline.
REsimpli, 2024 ↗Being the first agent a prospect reaches is usually the whole competition — most people never shop around.
National Association of Realtors ↗Third-highest of any industry Google Ads tracks in early 2026. Slow response wastes that spend directly.
WordStream, 2026 ↗Where the revenue leaks today
Without an AI agent
With 327 Digital
Built for this industry, not adapted to it
- Buyer and seller flows are different conversations, handled separately
- Qualifies financing status before booking a viewing
- Routes hot sellers straight to a human — valuations are relationship business
- Bilingual English and Spanish, which matters in most US metros
What we report on
The next step is twenty minutes. We map your enquiry flow and show you, with your numbers, what this recovers. If the maths does not work, we will tell you.
Professional Services
The second-highest missed-call rate of any industry
Legal, accounting and consulting firms buy the most expensive leads in the market and lose them at the front desk. Partners bill by the hour, so nobody is free to answer — and the enquiries that arrive after hours are disproportionately new business.
What the research shows
And 34% of those callers never try to reach the firm again — a permanent loss, not a delayed one.
Clio Legal Trends Report ↗Only a third respond to email enquiries, and only a quarter reply to online leads in under five minutes.
Hennessey Digital 2025 / Clio 2024 ↗The highest of any industry — roughly double the all-industry average. Every unconverted lead is an expensive loss.
WordStream, 2026 ↗Firms using client intake technology versus firms relying on manual follow-up.
Clio Legal Trends Report ↗Where the revenue leaks today
Without an AI agent
With 327 Digital
Built for this industry, not adapted to it
- Never gives legal, tax or financial advice — it captures and qualifies
- Conflict-check questions built into the intake flow
- Confidentiality-aware: it does not repeat matter details on any other channel
- Escalates urgent matters to a named human immediately
What we report on
The next step is twenty minutes. We map your enquiry flow and show you, with your numbers, what this recovers. If the maths does not work, we will tell you.
Education
Students decide in hours. Admissions replies in days.
Enrolment is now a speed competition. Applicants enquire at ten institutions in an evening, and the intake peak arrives exactly when the admissions team is already at capacity.
What the research shows
Even though students are most engaged in the minutes right after they submit an enquiry.
Higher Education Marketing, 2026 ↗The market median sits under 15 minutes; the top performers engage new enquiries in under five.
EducationDynamics, 2026 ↗And 65% expect one within a week. Anything slower reads as institutional indifference.
EducationDynamics, 2026 ↗Every point of improvement at the top of that funnel compounds through application, admit and yield.
Edvisorly admissions benchmarks, 2026 ↗Where the revenue leaks today
Without an AI agent
With 327 Digital
Built for this industry, not adapted to it
- Programme-aware: intended course, start term, funding, enrolment stage
- Warm transfer to a human counsellor the moment a prospect is ready
- Records and transcripts for every conversation, for compliant record-keeping
- Bilingual, which matters for international and adult-learner recruitment
What we report on
The next step is twenty minutes. We map your enquiry flow and show you, with your numbers, what this recovers. If the maths does not work, we will tell you.
Honest assessment
What an AI agent does well — and what it does not
Any vendor can list advantages. The limitations below are the ones that actually come up in deployments, and knowing them in advance is the difference between a system that works and one that gets switched off in month two.
Where it wins
Never misses a contact
Every call, message and form answered on the first attempt — nights, weekends, holidays and overflow included.
Answers in seconds, not hours
The single biggest measurable lever on conversion, and the one no human team can win.
Unlimited concurrency
Ten people can call at the same moment. All ten are answered.
Identical quality every time
Conversation four hundred is delivered exactly like conversation four. No bad days, no drift.
Books, not just answers
Connected to your live calendar and CRM. The output is appointments, not message logs.
Scales without headcount
Doubling volume costs minutes, not a salary, benefits, training and turnover.
Everything is recorded
Full transcript and summary of every conversation — visibility most businesses have never had.
Bilingual by default
English and Spanish on the same number, with no staffing implication.
Where it does not
It is not a salesperson
It qualifies and books. Complex, high-value negotiation still belongs to a human, and we design for that handoff.
It will not fix a broken offer
If enquiries are not converting because of pricing or positioning, faster response makes the problem visible sooner, not smaller.
It does not create demand
It converts the enquiries you already generate. A business with no lead flow needs marketing first.
Noise and heavy accents can break a call
It escalates rather than guesses — but a percentage of calls will still transfer to a human.
It needs your systems to connect
Phone, calendar and CRM have to be reachable. We verify this before quoting, not after.
It needs maintenance
Prompts, treatment lists, pricing and availability change. That is what the monthly fee covers.
It identifies itself as AI
Always, when asked. We do not build agents that pretend to be human — that is a legal and reputational risk we will not take on your behalf.
Investment
Implementation and running costs
A one-off setup fee and a fixed monthly fee that includes every platform the system runs on. Priced by conversation volume, not by the call, so your invoice does not punish a good month.
Packages
Setup
one-off, includes build, integration and testing
Mapping, agent build on your services and tone, integration with your phone, calendar and CRM, and testing until you sign off.
Monthly
all platforms included, month to month
Every system the agent runs on is included in one invoice. Priced by conversation volume, not per call — your bill does not punish a good month.
Your exact tier
20 minutes, with your numbers
The tier depends on your call volume, channels and locations. We quote it once we have seen your enquiry flow — never before.
Most vendors in this category will not publish a number at all. These are ours: a one-off setup from $1,500 and a monthly fee from $400 with no separate platform bills, no per-call charges and no multi-year contract.
The monthly fee is all-inclusive
Running an AI agent normally means assembling and paying for five or six separate platforms, then maintaining the integration between them. We carry all of that. You get one invoice and one team to call.
| What it takes to run this | Priced separately |
|---|---|
| AI voice platform and telephony | $150–$300 / mo |
| Conversational AI model usage | $60–$120 / mo |
| Voice synthesis licence | $22–$99 / mo |
| CRM seat and automation platform | $50–$150 / mo |
| Scheduling and calendar integration | $15–$30 / mo |
| Monitoring, updates and tuning | Not available separately |
| Everything above, from 327 Digital | $400 / mo, one invoice |
Every platform above is included in your monthly fee — one invoice, one team, no separate vendor bills to manage.
What the setup fee covers
- Mapping of your enquiry flow, channels and qualification criteria
- Agent build trained on your services, tone and objections
- Integration with your phone system, calendar and CRM
- Testing and tuning until you sign off — before any real customer contact
- Team walkthrough and escalation rules
What the monthly fee covers
- The agent running on every channel, 24/7, with no per-conversation charge
- Prompt and content updates as your services, pricing and availability change
- Monitoring, transcript review and continuous tuning
- Reporting: calls answered, appointments booked, show rate, source attribution
- Support and escalation with the people who built the system
Deployment timeline
Discovery and mapping
We map your enquiry flow, channels, calendar and CRM, and agree the qualification criteria and escalation rules.
Build and training
We build the agent on your conversations: services, questions, objections, tone. You review the scripts before anything goes live.
Testing
You and your team call the agent and try to break it. We tune until it holds up. Nothing touches a real customer until you sign off.
Go live, monitored
Live on one channel, with daily transcript review in the first week and weekly reporting after that.
Operate and improve
Monthly: prompt updates, new services, seasonal changes, reporting on calls answered, appointments booked and show rate.
Why trust us
We are new in this vertical. Here is how you verify us anyway.
We could show you logos and testimonials. Instead, here is something better: a system you can test yourself before you spend anything, research you can check line by line, and terms that keep the risk on our side rather than yours.
Hear it before you decide anything
The strongest evidence is not a slide. Call the demo number and have the conversation your patients or clients would have. Ninety seconds tells you more than any case study.
We show you your own numbers, not ours
On the discovery call we map your enquiry flow: how many calls, how many missed, what a client is worth. The business case is built from your data. If it does not pay for itself, we say so.
Industry research, transparently sourced
Every statistic in this deck is linked to its source. We would rather you check them than take our word.
Founding client terms
We are selecting a small number of founding clients per vertical. They get direct access to the people who build the system, priority on feature requests, and pricing that will not be available later. In exchange we ask for honest feedback and, if the results justify it, a reference.
A pilot, not a leap
Start on one channel and one location. Measure calls answered, appointments booked and show rate for 30 days against your current baseline. Expand only if the numbers hold.
No long lock-in
A setup fee and a monthly fee. If the system is not producing, you are not trapped in a twelve-month contract while it underperforms.
What we will not do
- We will not guarantee a number of new patients or clients. We guarantee response, qualification and booking — the parts we control.
- We will not build an agent that hides that it is AI. It identifies itself when asked, every time.
- We will not quote before we understand your call volume and systems.
- We will not show you another client's numbers, and we will not show yours to anyone else.
Sources
Every figure in this deck links to its published source. Industry statistics describe the market, not a guarantee of your results — your outcome depends on your enquiry volume, your offer and your follow-through. Where a widely circulated statistic could not be traced to a primary study, we left it out.
Twenty minutes, and you will leave with your own numbers. Not a pitch deck — a map of where your enquiries are leaking and what it costs.
327 Digital · AI Commercial Agents · 2026
Digital Investments 365 LLC · ventas@327digital.com · 327digital.com